Privacy Policy

Effective Date: April 17, 2026
Last Updated: April 17, 2026

Source Interactive LLC (“Source Interactive,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have when you use our website at www.source-interactive.com and our games, apps, APIs, and related services (collectively, the “Services”).

By using the Services you acknowledge that you have read this Privacy Policy. If you do not agree with it, please do not use the Services. This Privacy Policy is incorporated into our Terms of Service.

1. Information We Collect

We collect information in three ways: (a) information you provide to us, (b) information we collect automatically, and (c) information we receive from third parties.

1.1 Information You Provide

Account information: username, display name, email address, password (stored hashed), date of birth, country, and profile image.
Player content: messages, forum posts, gameplay clips, screenshots, mod content, and other User Content you submit.
Transaction information: purchase history, billing name, and a payment token from our payment processor. We do not store full credit card numbers on our servers.
Support information: any information you share when you contact us, including email contents and attachments.
Survey and contest information: responses and entries you submit voluntarily.

1.2 Information Collected Automatically

Device and technical information: device type, operating system, browser type, language, IP address, device identifiers, crash logs, and performance data.
Gameplay data: matches played, characters used, progression, scores, in-game actions, social interactions, and anti-cheat telemetry.
Usage data: pages viewed, links clicked, session duration, and referral URLs.
Cookies and similar technologies: see Section 7 below.

1.3 Information from Third-Party Platforms

If you sign in or connect an account from a third-party platform (for example, TikTok, Google, Apple, Discord, Steam, or a Web3 wallet provider), we receive information from that platform as authorized by you and by the platform. See Section 2 for details on TikTok specifically.

2. TikTok Data

When you connect your TikTok account to the Services or use any feature powered by TikTok APIs (including TikTok Login Kit, Display API, or Content Posting API), we may receive and process the following data from TikTok, subject to the permissions you authorize:

Profile information: your TikTok open ID, union ID, display name, avatar URL, and bio.
Content information: videos and metadata you choose to display or share through the Services, such as captions, thumbnails, view counts, and public statistics.
Authorization tokens: access and refresh tokens used to maintain your authorized connection with TikTok.

How We Use TikTok Data

We use TikTok data only to:

Authenticate you and create or link your Source Interactive account.
Display your TikTok profile or content within the Services where you have requested it.
Publish content to your TikTok account on your direct instruction.
Maintain the integrity and security of the integration (for example, refreshing expired tokens).

What We Do Not Do

We do not sell, rent, or trade TikTok data to any third party.
We do not use TikTok data for independent advertising, re-targeting, or profile-building outside the Services.
We do not share TikTok data with data brokers, analytics providers used for advertising, or AI training pipelines.

Retention and Deletion of TikTok Data

We retain TikTok data only as long as necessary to provide the integrated features or as required by law. You may disconnect your TikTok account at any time by:

Revoking Source Interactive’s access from your TikTok app settings (tiktok.com/setting), or
Removing the TikTok connection from your Source Interactive account settings, or
Emailing us at source.interactive.games@gmail.com to request deletion.

When you disconnect, we delete the associated TikTok tokens and profile data from our active systems within 30 days, subject to backup cycles and legal retention requirements.

TikTok Governs TikTok

Your use of TikTok and the information TikTok collects about you are governed by the TikTok Privacy Policy and TikTok Terms of Service. Source Interactive is not responsible for TikTok’s practices.

3. How We Use Your Information

We use the information we collect to:

Create, operate, maintain, and improve the Services.
Authenticate users and secure accounts.
Provide in-game matchmaking, leaderboards, and social features.
Process transactions and deliver Virtual Goods.
Detect, investigate, and prevent cheating, fraud, abuse, and security incidents.
Communicate with you about updates, events, support requests, and policy changes.
Personalize your experience and recommend content.
Conduct analytics and research to understand how players use the Services.
Comply with legal obligations and enforce our Terms.
Send marketing communications where you have opted in (you can opt out at any time).

We do not use TikTok data for any of the above purposes beyond what is described in Section 2.

4. Legal Bases for Processing (EEA / UK / Similar Jurisdictions)

Where required by law (for example, under GDPR), we rely on the following legal bases to process your personal information:

Contract — to deliver the Services you request.
Legitimate interests — to secure the Services, prevent fraud, improve our games, and run our business, provided those interests are not overridden by your rights.
Consent — for marketing communications, certain cookies, and where otherwise required by law.
Legal obligation — to comply with applicable law.

You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. How We Share Information

We share information only as described below. We do not sell your personal information.

Service providers. We use vendors for hosting, content delivery, analytics, payment processing, customer support, anti-cheat, email delivery, and similar functions. They are bound by contract to use your information only to provide services to us.
Platform partners. When you use features powered by a third-party platform (for example, TikTok publishing, Discord login), we exchange the minimum information necessary to operate the feature at your direction.
Other players. Your public profile (username, avatar, statistics, posts) and any User Content you make public are visible to other users.
Legal and safety. We may disclose information to comply with law, court orders, or lawful requests; to enforce our Terms; to protect the rights, property, or safety of Source Interactive, our users, or others; or in connection with fraud prevention and security investigations.
Business transfers. If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.
With your consent. For any other purpose disclosed at the time you provide the information.

6. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

Account data: while your account is active, plus a reasonable period afterward.
Transaction records: as required by tax, accounting, and anti-fraud laws (typically 7 years).
Support tickets: up to 3 years after resolution.
TikTok tokens and profile data: deleted within 30 days of disconnection (see Section 2).
Backups and logs: up to 90 days after routine deletion.

When retention is no longer required, we delete or anonymize the information.

7. Cookies and Similar Technologies

We and our service providers use cookies, pixels, SDKs, local storage, and similar technologies to:

Keep you signed in.
Remember your preferences.
Measure traffic and usage.
Detect and prevent fraud and abuse.
Deliver and measure limited advertising where applicable.

You can control cookies through your browser settings. Blocking certain cookies may impact functionality. Where required by law, we will request your consent before using non-essential cookies.

8. Your Rights and Choices

Depending on where you live, you may have the following rights with respect to your personal information:

Access — request a copy of the personal information we hold about you.
Correction — request correction of inaccurate or incomplete information.
Deletion — request deletion of your personal information.
Portability — request a machine-readable copy of information you provided to us.
Objection / Restriction — object to or restrict certain processing.
Withdraw consent — withdraw consent where processing is based on consent.
Opt out of marketing — unsubscribe via any marketing email or by contacting us.
Opt out of “sales” or “sharing” — under U.S. state privacy laws (for example, CCPA/CPRA). We do not sell personal information, but you may still submit a request for confirmation.
Non-discrimination — we will not discriminate against you for exercising your rights.

To exercise any of these rights, email source.interactive.games@gmail.com from the email address associated with your account, or submit a request through your account settings. We may need to verify your identity before fulfilling the request. Where permitted, you may appeal any denial by replying to our response.

Account and data deletion, including full deletion of TikTok-related data, can be requested at any time at source.interactive.games@gmail.com.

9. Children’s Privacy

The Services are not directed to children under 13 (or under 16 in jurisdictions that apply a higher age). We do not knowingly collect personal information from children under that age. If we learn we have collected personal information from a child without appropriate consent, we will delete it. Parents or guardians who believe their child has provided us information may contact source.interactive.games@gmail.com.

10. International Data Transfers

We are based in the United States, and our service providers may be located in other countries. Your information may be transferred to, stored, and processed outside your country of residence, including in countries that may have different data protection laws. Where required, we rely on appropriate safeguards (such as Standard Contractual Clauses) to protect cross-border transfers.

11. Security

We use commercially reasonable technical, administrative, and physical safeguards to protect your information, including encryption in transit, hashed passwords, access controls, and monitoring. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security. If we learn of a security breach affecting your information, we will notify you and the appropriate authorities as required by law.

12. Third-Party Links and Platforms

The Services may link to or integrate with third-party sites, services, and platforms, including TikTok, Discord, Steam, Twitch, YouTube, blockchain networks, and others. We are not responsible for their practices. Review their privacy policies before using them.

13. California Privacy Rights

If you are a California resident, you have the rights described in Section 8 under the California Consumer Privacy Act (CCPA) as amended by the CPRA. In the preceding 12 months we have collected the categories of personal information described in Section 1 for the purposes described in Section 3. We disclose information only to the categories of recipients described in Section 5. We do not sell personal information and we do not share personal information for cross-context behavioral advertising. You may exercise your rights by emailing source.interactive.games@gmail.com.

14. Nevada, Virginia, Colorado, Connecticut, Utah, and Other State Residents

Residents of certain U.S. states have additional rights under their local privacy laws, including the right to opt out of targeted advertising, the sale of personal data, and certain profiling. To exercise these rights, email source.interactive.games@gmail.com.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above and, for material changes, provide additional notice (for example, by email or an in-Service notification). Your continued use of the Services after the changes take effect means you accept the updated policy.

16. Contact Us

Questions, requests, or complaints about this Privacy Policy or our data practices can be sent to:

Source Interactive LLC
Attn: Privacy
source.interactive.games@gmail.com
www.source-interactive.com

If you are in the EEA, UK, or another region with a data protection authority, you also have the right to lodge a complaint with your local regulator.